Cancellation & Refund

• At **Crystal Vibes**, we are dedicated to providing high-quality products and ensuring customer satisfaction. We understand that sometimes you may need to return or exchange an item, and we strive to make the refund process as straightforward as possible. Below is our refund policy, outlining the terms and procedures for returning items and receiving a refund, whether you have decided to **buy 7 chakra crystal stone set in India** or **buy online Chakra healing stones in India**.

• 1. Return Time Frame

  Product must be returned within 48 hours after you receiving. Whether you decided to **buy 7 chakra healing bracelet in India** or **buy online 7 chakra stones in India**, please be sure to adhere to the return time frame.

   

  Eligibility for Refunds

  To be eligible for a refund, your item must be:

  • Unused and in the same condition in which you received it.

  • In its original packaging, with all tags, labels, and accessories intact.

   

  Please note that certain items, such as customized or personalized products, may not be eligible for refunds. We also do not accept returns on items that have been worn, damaged, or altered after purchase. This applies whether you have **bought Crystal energy bracelet in India** or an **Aventurine crystal bracelet in India**.

   

  2. Refund Request Timeline

  If you’re unsatisfied with your purchase or have received a damaged item, you may request a refund within 7 days of receiving your order. Unfortunately, we cannot accept refund requests beyond this timeframe. If you **buy Chakra crystals online in India**, ensure to initiate the process promptly.

   

  3. Refund Process

  To initiate a refund, please follow these steps:

   

  • **Contact Us:** Email our customer service team at rocksmins@gmail.com with your order number and a brief explanation of the reason for your refund request. If your item was damaged upon arrival, please include photos to help us expedite the process. Whether you’ve purchased an **Amethyst crystals bracelet in India** or **buy Carnelian gemstone bracelet in India**, we’ll help resolve the issue.

  • **Return Authorization:** Once your request is approved, we will provide you with a Return Authorization (RA) number and the address for returning your item. Please include the RA number with your return to ensure a smooth process.

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  • **Ship the Item:** Safely pack the item and ship it back to the address provided. You are responsible for return shipping costs, except in cases where the item was defective or incorrect due to an error on our part.

  • **Processing Your Refund:** Once we receive and inspect your returned item, we will notify you via email regarding the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7 business days.

   

  Please note that the time it takes for your refund to appear in your account may vary depending on your bank or credit card company’s processing times. Whether you’ve **bought online Aventurine healing crystal in India** or **buy Chakra healing stones in India**, this process is streamlined for your convenience.

   

  4. Non-Refundable Items

  The following items are non-refundable:

  • Personalized or custom-made products

  • Items purchased on final sale or clearance

   

  Please ensure that you are fully satisfied with these items before purchasing, as they cannot be returned or refunded. If you have **bought Chakra crystals online in India**, make sure to review the product carefully.

   

  5. Exchanges

  If you would like to exchange an item, please contact us within 7 days of receiving your order. We will provide instructions on how to return your original item and place a new order for the desired item. Please note that exchanges are subject to stock availability. Whether you’ve purchased **buy 7 chakra healing bracelet in India** or **buy online 7 chakra stones in India**, exchanges can be arranged accordingly.

   

  6. Damaged or Defective Items

  If you receive an item that is damaged or defective, please reach out to our customer service team immediately. We will arrange for a replacement or a full refund and cover any associated return shipping costs. This applies if you purchased an **Amethyst crystals bracelet in India** or **Aventurine crystal bracelet in India**.

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  7. Refunds for Late or Missing Packages

  If your order is delayed or lost during shipping, please contact us so that we can investigate the issue with the carrier. In cases where a package is confirmed as lost, we will issue a full refund or arrange for a replacement at no additional cost. Whether you **buy online Chakra healing stones in India** or **buy 7 chakra crystal stone set in India**, rest assured that we’ll resolve shipping issues promptly.

   

  8. Limitation of Liability

  **CrystalsVibes** shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or the inability to use the Site or products purchased through the Site. This limitation of liability applies to the fullest extent permitted by law. Whether you have **bought Crystal energy bracelet in India** or other products, please note the limitations of liability.

   

  9. Indemnification

  You agree to indemnify, defend, and hold harmless **CrystalsVibes**, its affiliates, officers, directors, employees, and agents from any and all claims, damages, losses, liabilities, and expenses arising from your use of the Site or your violation of these Terms and Conditions.

   

  10. Governing Law

  These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. If you choose to **buy 7 chakra healing bracelet in India**, please ensure you understand the governing laws.

   

  11. Dispute Resolution

  Any disputes arising out of or relating to these Terms and Conditions or your use of the Site shall be resolved through binding arbitration, except that you may assert claims in small claims court if your claims qualify.

   

  12. Contact Information

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  If you have any questions or concerns about these Terms and Conditions, please contact us at rocksmins@gmail.com. Whether you're interested in **buying online 7 chakra stones in India** or have other queries, we are here to assist.